Developed for foot care professionals, these three steps provide a useful framework for any licensed beauty professional to provide the correct level of service and retain customer loyalty. RECOGNISE As a beauty professional you must recognise skin and nail disorders. It is essential that you are knowledgeable in identifying and how to treat those who may be at risk for infections, such as diabetic or elderly clients. Ask probing questions to your clients in order to gain as much information about their feet as you can. Details some clients may find insignificant may provide good clues into his or her current foot health and valuable information into potential conditions/disorders of the skin and nails.   RECOMMEND Clients may be unaware of the range of home care treatments available for everyday foot conditions. Recommend the correct ‘pediceutical’ home care to treat specific conditions or issues your client may be facing with their feet. This will help to maintain results between visits. Recommending the appropriate changes to tailor your pedicure treatment to your specific client is also encouraged in order to provide the best possible pedicure service.   REFER Always be sure to refer a client to a medical professional if necessary. It is important to understand when a client should not be treated by a beauty professional and instead seek medical attention.  But be sure to explain the importance of continuing with regular pedicures after medical appointments to maintain healthy feet. Regular pedicures will keep the client’s nails clean and neatly trimmed and give you an opportunity to check for changes in the feet and toenails that his or her podiatrist or physician should know about. Fortunately, many Footlogix® products allow you to alleviate or eliminate skin and nail problems that do not require a diagnosis.