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Shipping Information

Delivery and courier service

We always aim to dispatch goods on the same day that they are ordered if the order is received before 2.00 pm, however, during busy periods deliveries may take up to 5 working days. Delays in delivery cannot be the responsibility of Louella Belle as they may occur due to circumstances beyond our control. Postage will be charged on all packages to a maximum rate of £6.50 plus VAT for orders in mainland Britain, we reserve the right to increase postage costs to certain postcodes to cover our own costs of service.

Saturday delivery is not guaranteed without a substantial premium.

We use interlink express as our courier service.

Please note: delivery times quoted are estimates only and time shall not be of the essence of the contract and all risk in the products shall pass to the customer or its appointed agent at the time of deliver.

We do not have a minimum spend but for orders under £150, a charge of £6.50 (excluding VAT) will be added to your order total. If your order totals over £150, your delivery will be free of charge. We are happy to discuss the costs of guaranteed Saturday deliveries on an individual basis.

How long will my order take?

Our terms and conditions state orders can take up to five working days however this is more for busy periods we normally try to dispatch orders within 24-48 hours

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