"I feel that good education is at the very heart of driving excellence. That one day and the training course fee, however much it costs, you will reap many, many times that over, if you look to the long term of your career. A good teacher can and should inspire not only a love of the job, a love of the product, but also a love of learning. I confess to being a knowledge and learning junkie! I'm addicted to learning new techniques, improving what I can already do, and now it shows - as a tech I have a waiting list for new clients! As an educator, I not only want to teach my students the basic application or trouble shooting technique, I want to know that I've helped them be the best they can be. "